Frequently Asked Questions

How long will it take to receive my print?

Delivery to a UK address usually takes 3 – 5 days. Outside the UK takes around 7 days. 

How will my print be shipped?

All prints are shipped via a trackable and insured shipping method to ensure their safe arrival. You will receive a tracking number once your print has shipped.

What are the delivery costs?

Delivery cost is a flat-rate £2.99 to the UK. Outside the UK,  charge will be calculated during checkout.

Where's my stuff?

A tracking number will be provided so you can track your parcel. If that doesn’t help, then Get in touch and we will look into this for you.

Do you offer returns or exchanges?

Yes, we offer a 14-day return policy for all of our giclee fine art prints. If you are not satisfied with your purchase, you may return the print within 14 days of receiving it for a full refund or exchange. Please note that custom orders and commissioned pieces are not eligible for returns or exchanges.

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